PC Troubleshooting


Display Problems with Internet Explorer

Internet Explorer issues

If you are having difficultly viewing our page with Internet Explorer try the following suggestions below.

Display issues with Internet Explorer

  • In your browser, go to Tools, Internet Options:
  • Select the Privacy Tab
  • Click the Edit button
  • Enter www.deltaindex.com and click Allow
  • Click OK

Delete Cookie with Internet Explorer

  • In your browser, go to Tools, Internet Options:
  • Delete Cookies (and press OK)
  • Delete Files
  • Select "Delete all offline content"
  • Press OK
  • Select "Settings"
  • Set to "Always get a new page"
  • Press OK

Any difficulties with charting, please refer to our charting section

Display Problems with Mozilla Firefox

FireFox issues

If you are having difficultly viewing our page with Firefox try the following suggestions below

Display issues with Mozilla Firefox

  • In your browser, go to Tools, Options:
  • Click on Content Tab
  • Click the Allow Sites Button
  • Enter www.deltaindex.com and click Allow
  • Click OK

Delete Cookie with Firefox

  • In your browser, go to Tools, Options:
  • Click on Privacy Tab
  • Click the Clear Cookies Now Button
  • Click OK

Any difficulties with charting, please refer to our charting section

Display Problems with Netscape Navigator

Netscape issues

If you are having difficultly viewing our page with Netscape try the following suggestions below

Display issues with Netscape

  • In your browser, go to Tools, Options:
  • Click on Site Control
  • In the My settings Frame click on Add Site
  • Enter www.deltaindex.com and chose below that I trust this site
  • Click Add Site
  • Click OK

Deleting Cookies with Netscape

  • In your browser, go to Tools, Options:
  • Click on Privacy Tab
  • Click the Clear Button across from cookies
  • Click OK

Any difficulties with charting, please refer to our charting section

Problems with Charting

Charting Issues

Delta Index Trading pages have links to charts for you to view detailed trading information. Our charts need Java to be installed to view. To ensure Java is installed on your PC check one of the following options:

Internet Explorer

  • Go to: Tools Internet Options Advance Tab Then if the Java (Sun) is clicked then Java is already installed

Netscape Navigator

  • Go to: Tools, Options, Site Controls Web Features Then if 'Enable Java' is clicked then Java is already installed

Mozilla Firefox

  • Go to: Tools, Options, Web Features Then if 'Enable Java' is clicked then Java is already installed

Q. How do I Install Java?

If you have any further problems or questions, you can contact our IT team by email at client@deltaindex.com or by phone at 01 6648500


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